What is the first step a media specialist should take when addressing poor job performance of a library staff member?

The first step a media specialist should take when addressing poor job performance is to provide specific examples of the needed improvements. This approach is crucial because it gives the staff member clear, tangible feedback on what aspects of their performance are lacking. Specific examples help to remove ambiguity and allow the staff member to understand precisely what behaviors or outcomes need to change in order to meet performance expectations. This step is foundational for any type of performance management, as it sets the stage for constructive dialogue and potential pathways for growth.

Once specific feedback is provided, further actions such as creating a performance improvement plan, reassignment, or issuing formal warnings may be appropriate, depending on the ongoing performance trajectory. However, without first clarifying the expectations and offering precise examples of where the performance is falling short, any subsequent steps may not be as effective or justified.